OBJECTIVE:To investigate the consultation situation of professional pharmaceutical problems in the outpatient consultation center of West Campus

Beijing Chaoyang Hospital

Capital Medical University（hereinafter referred to as " our hospital"）

so as to provide theoretical support for continuous improvement of quality of drug consultation service in our hospital

improvement of the level of pharmaceutical care and promotion of rational drug use.METHODS:The available drug consultation data in 2 490 cases of our hospital in 2018 were counted and analyzed.Pareto diagram was used to analyze the main factors and secondary factors of the consultation.RESULTS:Among the 2 490 professional consultants on pharmaceutical issues

there were more females than males

mainly patients and their families（2 299 cases

92.33%）.Middle-aged and elderly consultants（>40-65 years old） was the most（1 177 cases

47.27%）.The professional pharmacy issues consulted were divided into 13 categories

among which the main factors were usage and dosage

medication education

drug interactions

adverse drug reactions

precautions and indications（the cumulative composition ratio ranged from 0 to 80%）.The types of drugs consulted included 15 categories

mainly for cardiovascular system drugs（505 cases

20.28%）

cardiovascular system drugs

special drugs

anti-infective drugs

respiratory system drugs

digestive system drugs

central nervous system drugs and hormones and related drugs（the cumulative composition ratio ranged from 0 to 80%）.CONCLUSIONS:Through the statistics and analysis of the consultation data in our hospital

the main factors and secondary factors of consultation content and category of professional pharmaceutical issues in that year can be clarified

which is conducive to the standardized training for key drugs and focus issues

so as to improve the level of pharmaceutical care and promote rational drug use.