Objective: To improve the level of pharmaceutical care with drug consultation as the entry point. Methods: Retrospective analysis was carried out on the consultation records of outpatient pharmacy in our hospital from 2018 to 2021. Results: From 2018 to 2021

661 cases of drug consultation were recorded in our hospital. Most of the counselors were patients or their family members (72. 92%)

followed by medical staff. The form of consultation was mainly window consultation (71. 10%). The consultation contents could be divided into 10 categories

the top three consultation contents were the usage and dosage of drugs (25. 57%)

drug comparison and selection (15. 13%)

and precautions for drug use (12. 10%). Conclusion: There are still problems in drug counseling

such as a lack of unified classification standards for consultation issues

a large number of non professional or low value consultation records for pharmacist professional improvement

passive drug counseling

and insufficient utilization of drug counseling records. Standardizing the classification of medication consultation issues

optimizing medication consultation records

continuously improving the professional value of medication consultation records

making full use of medication consultation records from multiple dimensions

actively providing medication guidance and education can improve the level of outpatient pharmaceutical care.