Objective To understand the demands and satisfaction of chronic disease patients with national basic public health services in the Shapingba district of Chongqing municipality to provide evidence for improving the management of chronic diseases. Methods Four community health service centers in the Shapingba district were randomly selected using stratified cluster random sampling to carry out a questionnaire survey for patients with chronic diseases who were receiving the management of the national basic public health service program. A total of 200 valid questionnaires were collected. Results A total of 83.5% of the patients with chronic diseases attached great importance to the service attitude of medical staff

96.5%expected chronic disease follow-up services by fixed medical staff

71.50% expected chronic disease prevention and control information by face-to-face teaching

and 66.50% expected chronic disease prevention and control information in terms of disease knowledge. In addition

98.5% of patients were satisfied with existing chronic disease management services provided by community health service centers. Conclusion The patients with chronic diseases in the Shapingba district have high satisfaction with national basic public health services as well as high demands. It is recommended to strengthen the ability training of community medical staff

improve the community chronic disease management and further boost the management effect.