The epidemic situation of COVID-19

which is a major public health emergency

has a direct

immediate

realistic and strong impact on the public.This kind of influence has the characteristics of high involvement

long duration

large coverage

high uncertainty

and so on

which can easily lead to a series of psychological problems of the public.The World Health Organization put forward the psychological first aid（PFA）in 2005

but there has been a lack of psychological support model based on the characteristics of Chinese local culture.According to the epidemic situation of COVID-19 counseling practice

we have extracted a psychological support counseling model with China′s local culture.The model includes six stages:consultation preparation

consolidation and promotion of consultation relationship

exploration and evaluation

orientation of main problems

confusion and understanding

strengthening and ending.Novel coronavirus pneumonia was also tested in the 2020 war epidemic psychological aid.It played a positive role in the emotional and social stability of the epidemic situation of COVID-19

and embodied value for people′s mental health.