This paper illustrates the current situation in university hospitals

causes of medical disputes and characteristics of the doctor-patient contradiction.It puts forwards relevant countermeasures based on the actual conditions of universities

including strengthening education in medical ethics

enhancing the service consciousness

focusing on doctor-patient communication

improving technical level and legal consciousness of the medical staff

completing medical care system and emergency mechanism

reinforcing correct instructions

establishing communication channels

perfecting a combined system for handling medical disputes and the like

so as to develop an all-around and harmonious doctor-patient relationship and to prevent medical disputes.