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何坤霖,蒋兆强,郑登易,刘锐,易东.保险从业人员职业紧张对生命质量的相关性研究[J].陆军军医大学学报(原第三军医大学学报),2009,31(23):2392-2394.
HE Kun-lin,JIANG Zhao-qiang,ZHENG Deng-yi,LIU Rui,YI Dong.Correlation of occupational stress and life quality in insurance practitioners[J].J Amry Med Univ (J Third Mil Med Univ),2009,31(23):2392-2394.
目的 评价保险从业人员生命质量,探讨职业紧张对其生理、心理健康和生命质量的相关性。 方法 整群抽样抽取某市保险公司3家,从中随机抽取保险公司内勤、外勤主管、普通业务员共173人,采用(occupational stress inventory-revised
OSI-R)和(the MOS 36-item short form health survey
SF-36)量表对职业紧张和生命质量进行评价。 结果 工作环境差、任务过重、任务不适对员工生理健康、心理健康和生命质量有显著的负向性影响。业务紧张对生理健康、心理健康、生命质量有显著的负向性影响。自我保健、休养对生理健康、心理健康和生命质量均有显著的正向性影响。 结论 保险从业人员的生命质量受工作环境、工作任务、业务紧张等多方面的影响。保险公司应重视保险从业人员的健康状况,提高保险从业人员工资待遇,改善其工作条件,减少保险从业人员的职业紧张感,进而改善其生命质量。
Objective To evaluate the quality of life of the insurance practitioners and to explore the correlation of the occupational stress with their physical and mental health and quality of life. Methods The cluster sampling was carried out in 3 insurance companies in a city. A total of 173 people
including back-office workers
field directors and general clerks were randomly selected from every insurance company and questionaired with occupational stress inventory-revised (OSI-R) and and the MOS 36-item short form health survey (SF-36) to evaluate their occupational stress and quality of life. Results Totally 160 valid questionnaires were retrieved. The investigation showed that their physical environment
role overload
role insufficiency had a significant negative impact on their physical health
mental health and quality of life. Occupational stress also had a negative effect on physical health
mental health
quality of life. Self-care and rest showed a significant positive impact on the physical health
mental health and quality of life. Conclusion The quality of life in insurance professionals is affected by physical environment
occupational role
occupational stress and other aspects. Insurance companies should pay attention to the health status of their employees. Efficient measures
such as elevating their wages and improving their working conditions
should be taken to reduce their stress and strain and strengthen their coping resources
which lead to promote their physical and mental health
and improve the quality of their occupational lives as well.
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