Analysis of pharmaceutical clinic service in our hospital over the past five years

FAN Li; QUAN Shuyan; WANG Xuan; LUO Menglin; YE Fei; ZOU Lang; YU Feifei; HU Min; HU Xuelian; LUO Chenjing; GU Peng

doi:10.6039/j.issn.1001-0408.2025.06.19

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Analysis of pharmaceutical clinic service in our hospital over the past five years

更新时间：2025-09-25

- Analysis of pharmaceutical clinic service in our hospital over the past five years
- ZHONGGUO YAOFANG Vol. 36, Issue 6, Pages: 748-751(2025)
- 作者机构：
  
  陆军军医大学第二附属医院药学部，重庆　400037
- 作者简介：
- 基金信息：
- DOI：10.6039/j.issn.1001-0408.2025.06.19
  CLC： R95
- Received：12 August 2024，
  
  Revised：2025-02-18，
  
  Accepted：27 February 2025，
  
  Published：30 March 2025
- 稿件说明：
移动端阅览
樊莉,全淑燕,王璇,等.我院药学门诊近5年服务实践情况分析[J].中国药房,2025,36(06):748-751.

FAN Li,QUAN Shuyan,WANG Xuan,et al.Analysis of pharmaceutical clinic service in our hospital over the past five years[J].ZHONGGUO YAOFANG,2025,36(06):748-751.
樊莉,全淑燕,王璇,等.我院药学门诊近5年服务实践情况分析[J].中国药房,2025,36(06):748-751. DOI： 10.6039/j.issn.1001-0408.2025.06.19.

FAN Li,QUAN Shuyan,WANG Xuan,et al.Analysis of pharmaceutical clinic service in our hospital over the past five years[J].ZHONGGUO YAOFANG,2025,36(06):748-751. DOI： 10.6039/j.issn.1001-0408.2025.06.19.

摘要

目的

总结我院开设专科药学门诊5年以来的药学服务实践，探讨药学门诊服务模式可持续发展策略。

方法

回顾2019年1月至2023年12月在我院药学门诊挂号就诊并建档的患者的咨询记录，对患者的一般资料、药物治疗相关问题、药师提供的药学服务类型等进行统计分析。

结果

共纳入963例次患者咨询记录，其中20～39岁女性挂号例次占比最高（66.04%），妇产专业方向咨询的例次最多，有80例患者在我院药学门诊进行了复诊；我院药师共解决药物治疗相关问题1 029个，其中用药咨询类538个（52.28%）、用药建议类453个（44.02%）、药物重整22个（2.14%），用药教育类16个（1.55%）；最常见的药物治疗相关问题为药物不良事件（70.07%）。

结论

我院药学门诊得到了医患的认可，但仍存在临床及民众认知度不高等问题。今后应加强信息化建设及药师人才培养，构建多种形式的门诊药学服务模式。

Abstract

OBJECTIVE

To summarize the current situation of pharmaceutical clinic service in our hospital over the past five years， and explore sustainable development strategies for service models of pharmaceutical clinics.

METHODS

A retrospective analysis was conducted on the consultation records of patients who registered and established files at the pharmaceutical clinic in our hospital from January 2019 to December 2023. Statistical analysis was performed on patients’ general information， medication-related problems， and types of pharmaceutical services provided by pharmacists.

RESULTS

A total of 963 consultation records were included， among which females aged 20-39 years accounted for the highest proportion （66.04%）； obstetrics and gynecology-related consultations accounted for the largest number of cases. Additionally， 80 patients attended follow-up visits at our hospital’s pharmaceutical clinic. A total of 1 029 medication-related issues were resolved， including 538 cases of drug consultations （52.28%）， 453 medication recommendations （44.02%）， 22 medication restructuring（2.14%）， and 16 medication education （1.55%）； the most common types of medication-related problems identified were adverse drug events（70.07%）.

CONCLUSIONS

Although the pharmaceutical clinic has achieved recognition from clinicians and patients， challenges such as low awareness among healthcare providers and the public persist. Future efforts should focus on strengthening information technology construction， enhancing pharmacist training， and establishing various forms of outpatient pharmaceutical service models.

关键词

Keywords

references

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韩容，赵志刚 . 中国药学服务标准与收费专家共识 [J ] . 药品评价， 2016 ， 13 （ 14 ）： 8 - 15，24 .

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梅隆，李飒，张宇晴，等 . 我国714家三级医疗机构药学门诊开展情况及影响因素分析 [J ] . 中国药房， 2024 ， 35 （ 4 ）： 385 - 389 .

MEI L ， LI S ， ZHANG Y Q ， et al . Development and influential factor analysis of pharmacy outpatient departments in 714 Chinese tertiary healthcare institutions [J ] . China Pharm ， 2024 ， 35 （ 4 ）： 385 - 389 .

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