【】Objective: To evaluate exploratory of doctor-patient communication skills. Methods: Combined with Liverpool doctor communication skills assessment scale revised (LCSAS) and standardized patients (SP)
to evaluate the hospital medical personnel of doctor-patient communication. Results: Medical staff overall scores of doctor-patient communication for communication protocol was 2.00±0.15
communication skill was 1.74±0.29
communication skills was 3.74±0.39.In communication protocol and the communication between medical and surgical skills dimension there were significant differences (P < 0.05)
different gender and doctor-patient communication etiquette
communication skills and communication skills between there is no significant difference (P > 0.05)
the medical workers in different stages of age and title on the dimension of communication etiquette exist significant difference (P < 0.05). Conclusion:Medical staff overall somewhere in the middle of doctor-patient communication
the communication protocol in better level
communication skill level
the purpose of communication level differences between the individual doctors
this test can better reflect the medical staff communication level
the hospital will take further measures to improve the communication ability of medical staff.
关键词
医患沟通沟通礼仪沟通技巧
Keywords
The doctor and patient communicationCommunication protocolCommunication skills.